YouTube Doesn’t Work! What to Do?

YouTube Doesn’t Work! What to Do?

YouTube is #1 video hosting accepting over 30 million unique visitors daily. Most of us can’t live a day without watching YouTube educational channels, music videos, news or funny videos on YouTube. Just imagine, what a trouble is not to be able to watch YouTube!

Yes, it’s an often problem that YouTube stops working for this or that reason. Let’s inspect the most popular reasons why YouTube doesn’t work on your PC and what you should do to revive it.

Internet connection

The first thing you should check is your Internet connection. Since web video is heavy bandwidth consumer, you need a fast Internet connection to watch even low-quality YouTube videos. Otherwise, you’ll spend hours on waiting for a video to buffer.

If you live in a region with slow Internet connection, you may use Freemake YouTube Converter to save YouTube videos to your PC instead of watching them online. Due to multistream download technology, the software will download YouTube video much faster than it’ll buffer in your browser. The tool is free for everyone, no time or feature limitations.

Browser cache

A lot depends on your browser and its ability to play streaming videos. Sometimes, it happens that your temporary Internet files folder (aka browser cache) is full, so you need to empty it.
If you use Internet Explorer 9 , click Tools ->Settings menu ->Safety ->Delete Browsing History. Select Temporary Internet Files. You will also need to uncheck all of the other boxes not to lose important passwords and favorites data.

Clear IE cache

In IE 7 or 8, go to Tools -> Delete Browsing History. If you want the browser to automatically clear the cache whenever you close it, select Internet Options from the Tools menu, and check the Delete Browsing history on exit checkbox.

If you use Firefox, click the Firefox menu in the top left corner. Next, select the right arrow next to History, and click Clear Recent History. Make sure Details is expanded, then select Cache from the list. Uncheck everything else.

If you use Chrome v10+, open the browser settings in the upper right corner, then click Show advanced settings… located at the very bottom of the settings section. Scroll to the privacy section and click Clear browsing data. Select Empty the cache and uncheck all other options to avoid deleting browser history, cookies and other things you may wish to retain.

In older Chrome versions (v1- v9), go to Tools menu -> Options ->Under the Hood tab -> Clear Browsing data.

Adobe Flash Player

Most YouTube videos require Adobe Flash Player plugin to be watched in a browser. Modern Chrome versions already have the plugin preinstalled and regularly update it. If you use other browsers, make sure:

  1. you have Flash Player installed;
  2. you use the latest stable version.

Usually, if you have problems with Flash Player, YouTube informs you about them and offers to install the latest version.

Old Flash Player


Without JavaScript YouTube would be pretty crappy, because several YouTube components work without reloading the page (favorites, ratings, comments, the new channel design, related videos, etc.) and require JavaScript.

To make sure Javascript is turned on, in Internet Explorer, go to Tools -> Internet Options -> Security Tab -> Click on Custom Level -> Scroll down to Scripting (near the bottom) and click Enable for Active Scripting.

In Chrome go to Options, at the bottom of the page, click Show advanced settings. Under Privacy, select the Content settings… button. Finally, under the JavaScript heading, select the Allow all sites to run JavaScript.Enable JavaScript

In Firefox click “Firefox” menu and then “Options”. Click the “Content” tab and mark the “Enable JavaScript” checkbox.


Firewall is used to help keep a network secure and to control the incoming and outgoing network traffic. It is doubtful that native Windows firewall could be blocking YouTube videos, especially if everything worked well beforehand. The problem with not loading YouTube videos may be in third-party firewalls like Comodo or McAfee ones.

If you have one of them installed, just try to disable it and reload your browser to check YouTube videos again. If it helps, you may either uninstall the blocking firewall or add YouTube to the list of authorized websites.

Third-party addons

The following addons and plugins may influence the correct YouTube work:
1) any types of web accelerators – if you have one, disable it or select the option “Don’t accelerate this website” for YouTube;
2) any types of adblocks – since YouTube has a complicated system of video monetization, some adblocks may affect video loading.
3) download plugins – however good and convenient they may seem, various YouTube download plugins not only slow down YouTube work, but make it even impossible. If you’d like to download YouTube videos, you’d better use desktop software (e.g., Freemake YouTube Converter), because it needs just YouTube video link to start downloading and this won’t affect the website work in any case.

Summary: how to make YouTube work

Step 1. Check Internet access. Don’t forget to pay the bill.

Step 2. Clean cache & browsing history.

Step 3. Make sure you have the latest version of Adobe Flash Player.

Step 4. Turn on JavaScript.

Step 5. Tweak firewall settings.

Step 6. Disable unnecessary browser plugins.